About Basis Training

Expert training for government transformation

We’re passionate about transforming public services to improve the lives of real people.

We’ve actually been doing this for over 20 years. By developing and applying innovative and effective methods and practices to help you tackle messy problems. 

10 years ago, we established our flagship training, the Agile Master in Public Services, which has over 1,000 alumni. Since then, Basis Training has become the expert training provider for government transformation courses, such as Service Design for Public Services and Change Skills

We bring our courses to life with real examples. And let you learn by doing through engaging, interactive and fun activities – the best way to learn!

What we love to do

Agile training

Our Agile training are immersive training that teach the theories and practices of how to implement change in your team in an agile way.

Service Design training

With our Service Design training you will learn how to identify opportunities and be in position to test solutions quickly.

Change Skills training

Change Skills training is understanding the needs of vulnerable citizens requires a different kind of conversation. We created an alternative to facilitate deep conversations so you can truly help those in need.

What sets our courses apart?

Our courses meet the needs of public sector clients who are facing challenges and operate in environments you will recognise.

Our courses deliver the best of both worlds – combining the depth, substance and rigour of an academic qualification with fun, collaborative and creative workshops.

We are hybrid in the way we work and teach, enabling us to deliver enjoyable and effective training online or in person.

Our courses are proudly accredited by the Public Services Transformation Academy.

Our passionate team

We bring it all to life

Our trainers are consultants who are currently working and coaching people on the frontline. They’re equipped to bring it all to life.

We make it fit

We are able to provide you with examples and guidance on how to adapt theory so it fits within your organisation’s culture and set up.

Government transformation experts

We have done more consultancy, coaching and training projects in the field of public sector transformation than any other agency.

Rebecca Roberts

Rebecca learnt how to design and deliver creative solutions within a council Transformation Team, which means she really understands what it is like to be working inside a public-sector organisation that is under pressure to deliver impactful change quickly.

Rebecca designed our Agile Learning Pathway in response to chats with our training alumni and observations from agile coaching sessions. These courses were developed using her learnings from 25-years of delivering change within public services.

Joe Badman

Joe is Basis’s managing director. Joe worked in change and transformation roles in local government for almost a decade before joining Basis.

His personal mission is to use what he knows about agile, service design and facilitation to help teams do the best work of their lives.

Dennis Vergne

Dennis is passionate about enabling transformational change that sticks, turning ideas into effective practices and behaviours.

A recognised organisational change expert with an MSc from Oxford, Dennis has worked across over thirty local authorities, the NHS, probation services, and central government in the British public sector

Matt Barnaby

Matt is a consultant, trainer, and facilitator who is passionate about unlocking people’s potential and creativity.

With over 20 years of experience in Public Services, Matt excels in helping others to connect, collaborate and create change.

Laura Griffiths

Laura is an expert at guiding people through complexity and uncertainty.

With a background in transformation within very challenging environments such as the National Probation Service, she has honed strong people and change management skills.

For the past eight years, she’s applied this expertise to deliver customer-focused transformation projects in local government.

Max Goodall

Max is driven by a need to make sense of complex ideas and thrives on translating these into practice to improve people’s lives.

He has worked on a range of complex problems with public and third-sector organisations by applying User-centred, Agile and Service Design approaches such as Impact Sprints and prototyping, and user research.

Lindsay Cook

Lindsay is passionate about having a sustained positive impact on the world around her.

Her background in Industrial Organisational psychology helps her to bring this passion to life as she aims to make things easier and better for individuals, teams and organisations.

Aaron Teater

Aaron is passionate about (re)designing systems and services that transform people’s lived realities for the better.

With a foundation in systems change, user-centred design and agile ways of working, he enjoys helping public services better meet the needs of citizens and the organisations that deliver them.

Megan Davies

Megan is passionate about helping people through messy situations and understanding new ways of problem-solving through facilitation. 

She brings her experience of developing new leisure services, reviewing online community platforms, and designing solutions for the social care sector in Wales. 

Our clients

All the proof you need

Expert Training for
Government Transformation

Get in touch

London and Cardiff
The Netherlands
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