Change skills

Expert Training for Government Transformation

Master the subtle art of transformation

Our Change Skills training programme equips delegates with a comprehensive understanding of the change process, emphasising the human aspect of change.

What is Change Skills training for public services?

As a participant you learn to navigate the complexities of change, your role in it, and apply an overall framework. Using key tools such as communication and ownership plans.

You will practise techniques to foster psychological safety and handle resistance, loss, and defence mechanisms effectively. The course also covers managing difficult conversations with productive reasoning and action planning.

We use forum theatre and role-play to create an immersive learning environment. We encourage you to experiment with techniques to raise your awareness during these difficult conversations. Reflect on your actions, and learn from other delegates in a safe environment.

Our Change Skills training programme

Core Conversations is the flagship training of our Change Skills programme, where you learn to engage your community by building authentic connections. More Change Skills courses will follow soon.

Core Conversations
Coming Soon!

Change Skills training with a difference

These courses stand out by:

Offering practical application of tools and techniques
Ensuring you leave with actionable skills and strategies
Being tailored to real-world change management scenarios

This sets our training apart from standard theoretical courses.

Our Change Skill courses

Core Conversations

Understanding the needs of residents with a complex range of problems requires a different kind of conversation.

Working with nearly two hundred front-line experts from the public and voluntary sector in Newham during the pandemic, we co-created 9 (+1) principles for great Core Conversations.

Community training for voluntary sector

Coming soon!

Our range of training courses

Choose what suits you best

Inhouse training in classroom

For groups
With your colleagues
At your location
Focused on your practice

Inhouse training online

For groups
With your colleagues
Virtual
Focused on your practice

Find your training the easy way!

It can be hard to decide which training is best for you. Or maybe you want something slightly different?

Don’t end up with second best – contact us for (free) tailor-made advice.

Max
Consultant & Trainer

What sets Basis Training apart?

Public services specific

Training by frontline consultants

Hybrid training delivered live

Fully accredited

Combining theory with workshops

It’s really engaging and fun!

What our fans say

“The content and the activities all fitted together very well.”

“I liked the breaking the shell exercise - we will use it.”

“Once again, another excellent course in the whole series.”

“Great discussions, content, clips and activities - thank you!”

“Great to practise the way to approach and support those best in need.”

“I will be using all of the examples in my day-to- day interactions with the vulnerable people I help.”

“This was a very interactive training, which I loved."

“Basis Training provided a brilliant introduction to complex conversations which makes me more confident in my surgeries."

"Having core conversations can sometimes be difficult. The training helps to understand what avenues to approach and know when to stop."